Return & Refund Policy :

Following items and Services will not be replaced.

1. If buyer is selected the stringing option for racket and after delivery if buyer want to return the strung racket then replacement or refund will not be possible in this case.
2. If buyer is selected the Oiling and Knocking option for cricket bat and after delivery if buyer want to return the knocked bat then replacement or refund will not be possible in this case.
3. Colors of racket, bats, grips and string may change, return or replacement of these items are not possible if buyer don’t like color.

Question: I received my ordered item. But product is not meeting my expectation, can I return it?
Answer :

Yes, you can return the product within 7 days after receiving the product with following conditions:
(1) Buyer need to register their request on Khelmart Login Page .
(2) Product should be in unused condition.
(3) Product original packing and tags should remain intact as they were in delivered condition.
(4) Buyer will get the refund or replacement, once we receive the returned goods at Khelmart Office.
(5) If packing or original seal is broken then Khelmart will not return the product.

Question: I received a broken/damaged item. What should I do?
Answer :

Khelmart used high-tech secure packing technique to pack the material with 2 times quality checks so chances of intransit damage are very minimal. However, if you observed any tempered packing or damage on box then do not accept the shipment or write-down the delivery remakes as tempered box. Any damage product received by buyer should be informed to Khelmart by email at within 12hrs of receiving the goods. Email should contain pictures of damage products and with details description of issue

Question: Who will bear the shipping charges for goods returned?
Answer :

If you received the damage product then shipping charges of return goods will be bear by Khelmart. If goods are return due to change in mind or personal choice then shipping charges will be bear by buyer. For example, if you order red color racket and after receiving the goods you don’t like the color then you need to bear the shipping of returning the goods.

Question: How will I get my money back if I returned or cancelled an order?
Answer :

In case of returned product khelmart will suggest you other option as well if you are still not interested then Khelmart will refund the amount in your account in 10-15 days. In case of cancelled order , khelmart will refund the amount immediately; however it will still take 4-7 days for transaction.

Question: What will be Warranty or Guarantee of Cricket Bats?
Answer :

1. There will be no Warranty or Guarantee of Cricket bat broken from Edges and Toe.
2. There will be no Warranty or Guarantee of Cricket bat Handle Damage.
3. If Bat broke from Middle (within 1 month of date of delivery), we at Khelmart will send the bat to Original Bat Manufactures and it is solely their decision to replace the bat or not, If manufacturer ready to replace the bat in that case replacement will take place in 3 to 5 months after damage bat is submitted to Khelmart office at Meerut. However we will try to replace the bat ASAP.

Website disclaimer :
The information contained in this website is for general information purposes only. The information is provided by and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Disputes :
These terms and conditions are in accordance to the laws of India. Your use of this website and any dispute, controversy or claim directly or indirectly arising out of such use of the website is subject to the jurisdiction of the court of Meerut, Uttar Pradesh, india.

Through this website you are able to link to other websites which are not under the control of We have no control over the nature, content and availability of those sites.

The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
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"Khelmart.Com is a web interface platform for display and sell the different products and is owned by khelmart enterprises a sole proprietorship Firm having its GSTIN registration (09AKUPG8499B1ZH) as "Khelmart Enterprise" office at Plot No - A19, Harman City Commercial Area,Bagpat Road, Meerut, Uttar Pradesh,India, Pin: 250002. (Here in after referred to as khelmart). Khelmart is India’s trusted online sports company since 2013, which provides true and best information related to sport goods with competitive prices and high quality products" Khelmart is committed to provide best information and quality products to its customer every time. Khelmart having its own warehouse where every single product passes through certain quality checks before being delivered to customer and to assure its customer best online shopping experience.

How we are different from other online portal?

Choosing sports equipments rather a difficult task, our sports specialist make it simple for you and choose best equipments for you.
# We have tied up with many sports specialist to select our equipment to ensure our customer to get them best equipments every time.
We Care Our Customers. For Khelmart team, Customer satisfaction is on top priority.
# We always try to deliver best quality sports equipment to become India’s Trusted Online Sports Store.

Customer Care :
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Contact us at : +91 – 1140844616 , Mon - Sat(10:00 am to 5:30 pm)